Help Section

Welcome to Garner Supply’s Help Center! This page is dedicated to providing you with the support you need for a seamless shopping experience. Whether you have questions about your order, need help navigating our site, or want to learn more about our products and services, we’re here to assist.

Frequently Asked Questions (FAQs)

What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with an item, you can return it within 30 days of delivery for a refund or exchange, as long as the item is in its original condition.

How long does shipping take?

Shipping times vary depending on your location and the products ordered. Most orders are processed within 24 hours, and standard delivery usually takes 1-2 business days. For faster delivery, we also offer expedited shipping options at checkout.

Can I track my order once it’s shipped?

Yes, you’ll receive a tracking number via email as soon as your order is shipped. Use this tracking number to monitor your package’s journey directly on our website or through the carrier’s site.

Can I modify or cancel my order after it’s placed?

Orders can be modified or canceled within a short window after placement. Please contact our customer support team as soon as possible for assistance at Customer Support.

How do I initiate a return?

To start a return, contact our customer service team or visit our Returns page. You’ll receive a return authorization and instructions for shipping the item back.

General Assistance

• Customer Support: Our customer support team is available to answer any questions and resolve any issues you might encounter. Please don’t hesitate to get in touch for personal assistance.
• Navigating the Site: If you need help finding a product or navigating through our site, our FAQ and search features are great places to start. You can also contact our support team for direct assistance.
• Updates: Keep an eye on our home page and your email for announcements and updates, including special offers, new products, and essential news that could affect your shopping experience.

Need More Help?

If you don’t find the answers you need here or require further assistance, please contact our Customer Service directly. We are committed to ensuring that your experience with us is smooth and enjoyable.